Quadrox GuardNVR Manuel d'installation

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Page 1 - GuardNVR

GuardNVR Installation Manual Let’s make things safer!

Page 2 - Contents

GuardNVR Installation Manual 10 Centralized IIS Server on a Video Server Let us explain how this works in reality! If you have multiple Video Serve

Page 3

GuardNVR Installation Manual 11 For more information about the configuration of this setup, see chapter 3.3.7. Network Video Recorders of the Guard

Page 4 - 1 Introduction

GuardNVR Installation Manual 12 2.3 Installing GuardNVR To install GuardNVR follow the steps below: 1. Insert GuardNVR installation CD/DVD into yo

Page 5 - 1.1 Equipment checklist

GuardNVR Installation Manual 13 6. Choose the destination where GuardNVR will be installed and click Next. If the folder not yet exists, it will as

Page 6 - 2 Getting started

GuardNVR Installation Manual 14 11. In the last window click Next once more in order to start the installation. The installation process will ask y

Page 7 - 2.1.2 Placement conditions

GuardNVR Installation Manual 15 Version 4.3 Series 2.3.1 Trial mode You are able to use GuardNVR in trial mode. To do so click Continue Tr

Page 8 - 2.2 GuardNVR IIS Split

GuardNVR Installation Manual 16 2.4 Starting up for the first time This chapter provides information on the following topics:  Desktop icons overv

Page 9

GuardNVR Installation Manual 17 Version 4.3 Series 2.4.2 Logging on to GuardNVR server GuardNVR software uses the Windows Authentication s

Page 10 - Version 4.3 Series

GuardNVR Installation Manual 18 2.4.4.1 Through GuardNVR Web Application Time synchronization allows you to synchronize time on all devices connecte

Page 11

GuardNVR Installation Manual 19 To adjust the Date and time manually follow the steps below:  In the Control Panel, in the left upper corner clic

Page 12 - 2.3 Installing GuardNVR

GuardNVR Installation Manual 2 Contents CONTENTS ...

Page 13

GuardNVR Installation Manual 20 Keyboard Settings Screen  In the Text services and Input languages dialog, add the desired keyboard layout.  Af

Page 14

GuardNVR Installation Manual 21  Click OK to save the ‘Regional and Language Options’ changes. 2.4.6 Adjusting screen resolution To adjust the sc

Page 15 - 2.3.1 Trial mode

GuardNVR Installation Manual 22 Only the recommended screen resolutions are listed. For additional settings, click the Advanced button on the Sett

Page 16

GuardNVR Installation Manual 23 Version 4.3 Series 2.5.2 Connecting GuardNVR to the local network When you start your GuardNVR system, your

Page 17 - 2.4.4 Setting time

GuardNVR Installation Manual 24 In order to facilitate remote connections to GuardNVR, it is recommended you use a static IP-address. To manually c

Page 18

GuardNVR Installation Manual 25 family of related network languages, called network protocols. These TCP/IP protocols are the network protocols used

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GuardNVR Installation Manual 26 To allow Quadrox support personnel to get remote access to the GuardNVR, TCP Port 3389 needs to be opened for Remo

Page 20

GuardNVR Installation Manual 27 Media players and codecs  Windows Media Player 11  Windows Media Formats 11 Some useful downloads are availab

Page 21

GuardNVR Installation Manual 28 3. Choose the Troubleshooting tab and put the hardware acceleration to Full. Troubleshooting Tab Screen Sometimes

Page 22 - 2.5 GuardNVR in the network

GuardNVR Installation Manual 29 8. Run ActiveX controls and plug-ins (enable) 9. Script ActiveX controls marked as safe (enable) Adding your Gua

Page 23 - 2.5.3 Assigning IP address

GuardNVR Installation Manual 3 Version 4.3 Series 4.4 GUARDNVR POWER ON AFTER POWER FAILURE...

Page 24 - 2.5.4 Firewall configuration

GuardNVR Installation Manual 30 Follow the prompts the Network connection wizard provides to define your unit in the network. For obtaining more de

Page 25

GuardNVR Installation Manual 31 Networking Tips: http://www.portforward.com/network.htm If you don’t already have a router you will need to purchase

Page 26 - 2.5.5 Connecting a client

GuardNVR Installation Manual 32 security purposes) or extended using the Settings > Network settings page. In that case, Quadrox advises to open

Page 27 - 2.5.5.2 Client configuration

GuardNVR Installation Manual 33 Situation 2 – A user on the Internet wants to access a GuardNVR on a corporate network The user is connected to the

Page 28

GuardNVR Installation Manual 34 2.6 Testing GuardNVR Version 4.3 Series 2.6.1 Local client test A local client test is very useful, to test

Page 29

GuardNVR Installation Manual 35 Checking Physical Connection Screen 2.6.3 Remote client test For remote client testing, follow the steps below: 1.

Page 30 - 2.5.6.2 Router and firewall

GuardNVR Installation Manual 36 Version 4.3 Series 3 Upgrading & Restoring GuardNVR 3.1 Upgrading GuardNVR software The GuardNVR softw

Page 31

GuardNVR Installation Manual 37 4 Advanced topics 4.1 Extending storage space You are able to add new hard disks to your GuardNVR server to increas

Page 32

GuardNVR Installation Manual 38 Version 4.3 Series 4.1.2 Configuring added hard disk Adding a hard disk to the Windows Operating System can

Page 33

GuardNVR Installation Manual 39 and the new disk Disk 1 which is Unallocated and still Unknown. In case the disk is not yet initialized (see screens

Page 34 - 2.6 Testing GuardNVR

GuardNVR Installation Manual 4 1 Introduction GuardNVR is a unique digital video surveillance solution, which combines three major functions in one

Page 35 - 2.6.3 Remote client test

GuardNVR Installation Manual 40 4.1.2.1 Multiple Logical Disks Before proceeding, make sure you followed all steps from chapter 4.1.2 Configuring ad

Page 36

GuardNVR Installation Manual 41 4. Select Perform a quick format and assign a Volume Label. Then click Finish. Your hard disk was added. If ever

Page 37 - 4 Advanced topics

GuardNVR Installation Manual 42 4.1.2.2 Single Disk Extension Before proceeding, make sure you followed all steps from chapter 4.1.2 Configuring add

Page 38

GuardNVR Installation Manual 43 3. In the Disks to Convert window, you see an overview of what has been selected. Click Convert to confirm. Choosi

Page 39

GuardNVR Installation Manual 44 7. After the WebCCTV has restarted, logon again as Administrator and open the Computer Management application again

Page 40

GuardNVR Installation Manual 45 9. In the Extended Volume Wizard, select Disk 1 in the Available listbox. Click Add >. Extend Volume Wizard Scr

Page 41

GuardNVR Installation Manual 46 12. Eventually the Computer Management windows should look like this picture. Note that the capacity of Storage (D:)

Page 42

GuardNVR Installation Manual 47 4.2 Video Client Component (ActiveX) Having a correct installation of the Video Client component is an essential pa

Page 43

GuardNVR Installation Manual 48 The installation of the Video Client Component is (semi) automated. When connecting the first time to GuardNVR, a sp

Page 44

GuardNVR Installation Manual 49 4.3 Changing network ports This chapter explains how to change different network ports, which are used by a GuardNVR

Page 45

GuardNVR Installation Manual 5 images at the time of the alarm event itself. Up to 5 minutes of pre- and post-alarm video can be stored per event. G

Page 46

GuardNVR Installation Manual 50 are using port 80 as the default. When you change to a new value, you must now enter http://xx.xx.xx.xx:yy where yy

Page 47

GuardNVR Installation Manual 51 o KX-HCM110(A) o BB-HCE481(A) o BL-C101(A), BL-C111(A), BL-C131(A), BL-C210(A), BL-C230(A). o BB-HCE481(A) o BL

Page 48

GuardNVR Installation Manual 52 Version 4.3 Series 5 Storage / Bandwidth considerations Digital video that captures several days or weeks

Page 49 - 4.3 Changing network ports

GuardNVR Installation Manual 53 Example: 5 fps of full D1 PAL video: Bit rate = 768 x 576 pixels/frame x 5 frames/second x 24 bits/pixel = 530841

Page 50

GuardNVR Installation Manual 54 5.2 Factors that influence bit rate and video quality There are several factors that have an influence on the amount

Page 51

GuardNVR Installation Manual 55 Version 4.3 Series 5.2.2 Resolution When the compression technique is based on JPEG images, a second big fa

Page 52

GuardNVR Installation Manual 56 For a fixed bit rate, a higher resolution means that information has to be removed in other ways, reducing the image

Page 53

GuardNVR Installation Manual 57 Version 4.3 Series 5.2.4 “Differential” live streaming In order to further reduce the bandwidth requirement

Page 54

GuardNVR Installation Manual 58 Version 4.3 Series 6 Security Policy This chapter describes guidelines for proper use and a security polic

Page 55 - 5.2.2 Resolution

GuardNVR Installation Manual 59 Version 4.3 Series 6.2.16.2 Security policy At the start of this section, let’s repeat the basic premise of

Page 56 - 5.2.3 Frame rate

GuardNVR Installation Manual 6 Version 4.3 Series 2.1.12 Getting started This chapter provides information to get you started using your G

Page 57

GuardNVR Installation Manual 60 Version 4.3 Series  Restrict the number of Administrators to a minimum. Since users have fewer rights, a

Page 58 - 6 Security Policy

GuardNVR Installation Manual 61 Version 4.3 Series 6.2.26.2.3 Windows security updates To keep your system secure, it is important that you

Page 59 - 6.2 Security policy

GuardNVR Installation Manual 62 Version 4.3 Series 6.2.3.2 Connecting GuardNVR to the Internet When GuardNVR is in a LAN, the number of net

Page 60

GuardNVR Installation Manual 63 Version 4.3 Series In some exceptional cases it might be necessary to allow more applications (open more po

Page 61 - Network security

GuardNVR Installation Manual 64 Version 4.3 Series 6.2.46.2.5 Other types of access Apart from the network, there are several other ways i

Page 62 - 6.2.3.4 Firewall

GuardNVR Installation Manual 65 7 Troubleshooting GuardNVR is a reliable system and is designed and tested for durability. However, problems may oc

Page 63 - 6.2.3.7 VPN

GuardNVR Installation Manual 66 Version 4.3 Series 7.1.2 Analyzing the problem Sometimes the system gives clues that can help you to identi

Page 64 - party security tools

GuardNVR Installation Manual 67 Version 4.3 Series 7.2.17.2 Solutions for common problems Start up problems Problem Possible causes and r

Page 65 - 7 Troubleshooting

GuardNVR Installation Manual 68 Version 4.3 Series GuardNVR doesn’t boot and emits beep sounds A hardware device malfunctioned. • The RAM

Page 66 - 7.1.2 Analyzing the problem

GuardNVR Installation Manual 69 Version 4.3 Series 7.2.2 Monitor problems Problem Possible causes and resolutions The monitor is completel

Page 67 - Start up problems

GuardNVR Installation Manual 7 Version 4.3 Series 2.1.2 Placement conditions Position the GuardNVR and peripheral devices to provide comfor

Page 68

GuardNVR Installation Manual 70 Version 4.3 Series The password is not accepted • Incorrect spelling o Type the password again o Pay spe

Page 69 - 7.2.3 Windows logon problems

GuardNVR Installation Manual 71 Version 4.3 Series Browser returns 'connection refused'-like message • Internet Explorer has a p

Page 70

GuardNVR Installation Manual 72 Version 4.3 Series A black image is shown • DirectX not installed or outdated Check by Start > Run, typ

Page 71 - 7.2.5 Camera problems

GuardNVR Installation Manual 73 7.3 If you need further assistance If you require any additional help using your GuardNVR or if you are having probl

Page 72

GuardNVR Installation Manual 74 Version 4.3 Series 7.3.3 What is the problem? Please make sure that you have the relevant information con

Page 73 - Before you call

GuardNVR Installation Manual 75 Version 4.3 Series 8 Appendices

Page 74 - GuardNVR by Quadrox support

GuardNVR Installation Manual 76 Appendix A GuardNVR installation checklist Please check that you performed all steps listed below: Hardware connect

Page 75 - 8 Appendices

GuardNVR Installation Manual 77 Version 4.3 Series Appendix B Contact Us Quadrox is a leading provider of Digital Video Internet infrastruc

Page 76 - Appendix A

GuardNVR Installation Manual 78 Appendix C Version 4.3 Series

Page 77 - Appendix B

GuardNVR Installation Manual 79 Version 4.3 Series

Page 78 - Appendix C

GuardNVR Installation Manual 8 2.2 GuardNVR IIS Split As stated before, the GuardNVR application is a real web application which increases the flexi

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GuardNVR Installation Manual 80 Version 4.3 Series

Page 80

GuardNVR Installation Manual 81 Version 4.3 Series

Page 81

GuardNVR Installation Manual 9 Setup Type Selection Screen The following pictures give you an idea how it works: Centralized IIS Server on separat

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